With businesses looking to streamline operations so making cash works, I can see that investing in their systems is a really good business strategy in today’s world. Considering so many efficiencies can be achieved with the multitude of software applications available that simplify processes and systems for stability, some businesses might be in a couple of different places …
Perhaps you have too many paper based processes with lots of double handling (admin heavy) leaving vital information to chance. The challenge will be to recognise the value of investing in a job management platform or updating the current one remembering that all your needs might not be covered. There is also the need to look at your people culture – will they adapt to this change around your business innovation or need additional training?
You may have too many software applications that complicate matters and simplifying might be the best way forward – Website / CRM / Social Media / Pricing /Job Management / Scheduling / Health & Safety application / Direct Mail / Accounting / Customer feedback etc. The biggest challenge is linking each of these applications to integrate and then making sure the data is accurate for reporting to ensure the business owner can make effective business decisions.
Nothing beats mapping out your business needs to identify the pros and cons for getting the best out of your systems. Having a clear understanding of the core applications involved through different departments and how the software will serve you now and in the future based on your growth strategy is vital for streamlining operations so making cash works.