Modern life, particularly work life, has become increasingly hectic. There are relentless demands from meetings, emails, text messages, and questions to answer, problems to solve, fires to put out. It can begin to feel like there is never any time to get “real work” done. If you feel overwhelmed by endless interruptions at work, you are not alone.
One of the most powerful lessons we advocate in Rise Advisory’s support of businesses that are in growth mode is that these thousands of little interruptions aren’t keeping you from the work, they are the work. When you look at it this way, a whole world of opportunities opens up. Think about it. Every single interaction is rife with the potential to become the high point or the low point in someone’s day. Every “interruption” offers an opportunity to lead impactfully, to set expectations, bring clarity to an issue, or infuse a problem with energy and insight.
To re-frame these moments in an empowering way, we call them “touch points.” If we choose with purpose to see these moments not as distractions from our work, but as the work, then we can begin to lead more meaningfully in each and every moment.
